Shipping policy

Shipping Policy

Thank you for shopping with us at Ansmer! We are committed to delivering your favorite baby products and toys, Household gadgets quickly, safely, and efficiently. Please read our shipping policy below for complete details on how we process and ship your orders.

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1. Order Processing Time

• Orders are typically processed within 1–2 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order is placed, and another email with tracking details once your order has shipped.

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2. Shipping Rates & Delivery Times

Please note: Delivery times are estimates and may vary depending on your location and carrier delays.

3. Shipping Locations

• We currently ship within India only.

• We do not ship to P.O. Boxes, APO/FPO addresses, or internationally at this time.

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4. Tracking Your Order

• Once your order ships, you will receive a tracking number via email.

• You can track your shipment using the link provided or directly through the carrier’s website.

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5. Delayed or Lost Shipments

• If your order has not arrived within the estimated time, please contact our support team at ansmer19@gmail.com with your order number.

• We will work with the carrier to resolve the issue as quickly as possible.

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6. Incorrect Shipping Information

• Please ensure all shipping details are correct at checkout.

• We are not responsible for delays or lost items due to incorrect or incomplete addresses.

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7. Damaged or Missing Items

• If you receive a damaged product or are missing items from your order, notify us within 3 days of delivery.

• Send photos and your order number to ansmer19@gmail.com, and we’ll make it right.

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If you have any further questions about our shipping policy, feel free to contact our customer service team at ansmer19@gmail.com or call us at +91 81691 86710.

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